In Motion Brands (IMB), a leader in automotive service and tire industry innovation, is proud to announce the official launch of its multilingual AI Agent, now fully equipped to handle English, French, and Spanish. This launch represents a transformative step in how businesses across North America can deliver exceptional customer service, strengthen loyalty, and boost operational efficiency.

A Leap Forward for Multilingual Markets

With Canada’s bilingual landscape and the United States' growing Spanish-speaking population, multilingual communication is no longer optional—it's essential. IMB's AI Agent answers this need, providing seamless, real-time customer interactions in the caller's preferred language without awkward handoffs or dropped calls.

Key Features That Set IMB's AI Agent Apart

  • Trilingual Mastery: Automatically detects and responds in English, French, or Spanish, ensuring every customer feels understood and valued.
  • 24/7 Coverage: Answers 100% of incoming calls, eliminating missed opportunities during peak hours, breaks, or after-hours.
  • Industry-Specific Intelligence: Designed specifically for tire shops, mechanical service centers, and B2B (fleet & agricultural) service providers, with deep knowledge of appointment types, service language, and customer expectations.
  • Bilingual Support for Staff: Even when shops employ multilingual teams, the AI Agent bridges gaps to ensure no customer is left waiting or confused.
  • Actionable Business Insights: Provides detailed call logs and reports segmented by language, helping owners make smarter staffing and marketing decisions.

Driving Growth and Excellence

“This multilingual launch is a proud moment for our entire team,” said Todd Richardson CEO at In Motion Brands. “We believe technology should empower businesses to not only support their current teams but also grow them which we are seeing happen. Our AI Agent gives shops the tools to reduce staff pressure, capture more bookings, and offer a world-class experience to a broader, more diverse customer base.”

What This Means for Auto Service Providers and Tire Shops

  • More Bookings: Connect with English, French, and Spanish speakers you may have missed before.
  • Enhanced Reputation: Show customers you care by providing effortless, multilingual service.
  • Competitive Edge: Stand out as a forward-thinking, customer-first business.
  • Operational Savings: Free up your team’s time to focus on in-store service and sales.

Try It Today

Experience the power of the IMB multilingual AI Agent firsthand by calling our Demo AI Agent at (915) 312-0382. Ask for a quote on tires, suggest you need an alignment, mention your check engine light is on, or make any other inquiry as if you a consumer.

To hear three different samples and learn more, visit here: https://inmotionbrands.com/in-motion-brands-unveils-multilingual-ai-agent/.

Because every customer deserves to be heard—in their own language.

About In Motion Brands

In Motion Brands (IMB) is a leading digital marketing firm specializing in the tire and automotive industry, helping businesses scale with transparency, data-driven strategies, and cutting-edge technology. Creating Value. Enhancing Lives.