The Tire Industry Association (TIA) is proud to announce a significant update to its website, introducing a new tool designed to amplify the voices of shop owners and technicians nationwide. The "Right to Repair - Report Your Issue" form empowers industry professionals to report instances where they face barriers to diagnosing or repairing vehicles, providing critical data to protect the right to repair for all.

With reports increasing of automakers restricting access to both wired (OBD-II) and wirelessly (telematics) generated diagnostic and repair information, TIA aims to document the real-world impacts of these restrictions on businesses, consumers, and the broader economy.

“We hear about the growing frustration from shop owners and technicians who are unable to repair vehicles due to lack of access to essential tools, codes, or data,” said TIA CEO, Dick Gust. “This online tool will help us compile the evidence needed to advocate for a fair and transparent repair environment.”

Why the Right-to-Repair Form Matters

The form gathers key information about repair challenges, including:

Vehicle specifics: Make, model, and year.
Maintenance attempt details: What type of repair was being performed and whether diagnostic codes were accessible.
Barriers encountered: Lack of proper tools, unavailable OEM documentation, refusal to sell parts, or required software updates.
Current vehicle status: Whether the repair was completed, or the vehicle remains inoperable.

TIA assures users that all submissions will remain confidential, and no identifying personal or business information will be disclosed when case studies are presented on Capitol Hill.

Make Your Voice Heard

By sharing their experiences, shop owners and technicians can directly contribute to legislative efforts aimed at ensuring fair access to diagnostic and repair information for all independent repair facilities.

“If we don’t document these challenges, it will be impossible to build the case for protecting our Right to Repair,” said TIA’s VP of Government Affairs, Roy Littlefield IV. “The form allows responses to be anonymous, giving everyone in the industry the opportunity to be heard without concerns of repercussion.”

The form is now live and can be accessed at https://www.tireindustry.org/advocacy/right-to-repair-report-your-issue/.

For more information, contact Roy Littlefield IV at rlittlefield2@tireindustry.org.

Tagged: vehicle repair software

Tire Industry Association Launches Online Tool for Reporting Right-to-Repair Issues