When a West Michigan driver has a flat on the shoulder of I-196, a farmer has a tractor tire go down mid-harvest, or a fleet manager needs a semi back on the road, the call often goes to No Time Flat. The Jenison, Michigan, business has built its name on one promise: it comes to you.

A family business, more than 30 years in

No Time Flat was founded in 1990 as a one-man, one-truck operation. The goal from day one was to become a tire company offering complete on-site service. It got there, growing to a fleet of service trucks plus a modern shop with drive-in bays on Wilshere Drive. Today, the business is owned by Dustin Nienhuis, the founder's nephew, who grew up in the area and bought it from his uncle.

The company now employs 10 professional tire technicians, led day to day by General Manager Dave Curtis. Curtis says the shop expects to need more technicians next year.

On the road and in the shop

Mobile service is the heart of the business. No Time Flat's trucks handle flat repairs, tire replacement and installation at homes, workplaces and roadsides across the Jenison, Grandville, Wyoming, Walker, Kentwood, Grand Rapids and Zeeland area. Quotes are free, and mobile service calls are available throughout the area.

The work goes well beyond passenger cars. The team services semi and commercial truck tires, fleets, trailers, RVs and farm equipment. Back at its Wilshere Drive shop, it also offers oil changes, brakes and alignments. Customers can buy tires online, too.

Fleets and families get the same care

Commercial accounts are a core part of the business. For fleets, No Time Flat plans tire replacement and maintenance around the best timing for the customer's budget, and helps choose the right product for each vehicle and application.

Retail customers get that same fleet-level expertise. Whether it's one family car or an entire fleet, the team builds its recommendations around what each customer needs.

Going past closing time

Customer reviews show how far the team will go. One family wrote that Dustin and his crew stayed after hours on an icy night to repair their flat and get them home. Another couple, driving from Elk Rapids

back to Indianapolis, blew a tire on the interstate near Jenison. They credited the No Time Flat crew with getting them a new tire and back on the road.

Visit No Time Flat

No Time Flat Tire Service is at 6550 Wilshere Dr., Suite 1, Jenison, MI 49428, open Monday through Friday, 7:30 a.m. to 5 p.m. Call 616-662-2600 or visit notimeflat.com.

Author: Carson Cornelius