ASA adds new Carfax tools to TireMaster software
ASA Automotive Systems has added Carfax tools to its industry-leading TireMaster software to help tire and automotive service dealers optimize sales, make better recommendations and improve customer loyalty.
More information at your fingertips
ASA customers that are myCarfax Service Shops can now access Carfax Service History Check, QuickVIN and other features through their TireMaster software, giving them quicker and better access to information to boost their business.
Carfax Service History Check offers shops VIN-specific maintenance details with access to more than four billion Carfax service records, helps technicians identify unperformed maintenance by listing service information and alerts them to the last reported service date for many preventative maintenance services. With Carfax QuickVin, service writers can retrieve the year/make/model and vehicle identification number (VIN) of their customers’ cars simply by entering the license plate number.
How can Carfax improve business?
This information reduces cycle time and parts-ordering errors, enables technicians to make better maintenance recommendations, finds opportunities to increase the average repair order price, and builds trust with customers.
Shops enrolling their customers with the myCarfax.com desktop or mobile app service are automatically saved as that customer’s favorite shop – a feature to help build customer loyalty. The myCarfax.com service sends reminders when oil changes, tire rotations and other maintenance items are due and being saved as a customer’s favorite shop helps keep them coming back.
“The no-cost benefits of the myCarfax Service Shop program follow the growing desire for shops to streamline operations, enhance customer service and maximize profitability,” said Carfax general manager Vern Poyner. “Integration with one of the industry’s top point of sale software systems – TireMaster and TireMaster Enterprise – is helping meet the needs of thousands of shops nationwide.”
ASA Automotive to showcase at SEMA
ASA Automotive Systems provides software systems specifically to help tire dealers, auto repair shops, and retreaders manage and improve all areas of their business, including point-of-sale systems, ecommerce, order processing, accounting and business management.
The company will showcase its latest TireMaster software and new features, including G4 Mobile Point of Sale application and Texting Options, at this year’s SEMA Show in Las Vegas. G4 POS is a mobile point of sale solution enabling the user to access all their POS tasks on tablets, notebook PCs, and other small-screen devices. It means reps can help customers in the shop, parking lot, or in the field, and can easily locate customer history and information, look up inventory quantities, and create estimates, wherever they are.
ASA will also demonstrate the power of texting through TireMaster’s new texting feature. Text messages or SMS are quickly becoming the preferred method of choice for customers to send and receive information. The latest update to TireMaster and TireMaster Enterprise makes it easy for businesses to create and schedule text and email alerts to improve their bottom line. Dealers can automate texts to customers with appointment reminder to reduce no shows, car “ready for pickup” alerts to improve turnover, reminders to reschedule missed appointments and special offers.
“SEMA has always been a great place to meet new dealers, reach out to our existing customers, and showcase our latest software solutions for retail, wholesale and commercial tire dealers,” said ASA Automotive president Ken Halle. “We’re looking forward to meeting with independent tire and auto services dealers to review their business objectives and to demonstrate how our latest software updates can help them run more efficient and profitable businesses.”